Returns & Refunds

Returns

For medication we're unable to accept returns or offer refunds once the medication has been shipped. If you'd like to cancel an order for a full refund prior to shipment of the medication please email support@easyderm.com.

Replacement

We offer free replacements if you receive a defective or damaged product. If you need a replacement please send us us an email at medical@easyderm.com.

Shipping

We don't charge for the cost of shipping. Products are shipped out 24-48 business hours after we receive your order. Shipping time ranges from 2-5 business days. For tracking information on your order please email support@easyderm.com.

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Sales Tax

We don't charge you extra to cover the cost of sales tax.

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Changes to this policy

We may modify or update this Return and Refund Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the bottom of this page.

This return and refund policy (“Return and Refund Policy”) governs services (“Services”) and products (“products” or “medication”) sold through online interfaces and properties (e.g., websites and mobile applications) owned and controlled by Dermatologist Prescribed Inc, also doing business as Easy Derm (hereinafter, "DP", "we","us", or "our"), including the https://www.easyderm.com website.

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This policy was last modified on August 2, 2024.